If you have invested with St James’s Place, you could be due thousands of pounds in compensation

Wealth Manager, St James’s Place, has hit the headlines following complaints of complex fee structures, excessive exit fees, hidden charges, and absent advice.

To check if you have a claim please call, email or complete the form.

You may have been affected by one or more of the following:

  • Have you been charged fees for services St James’s Place haven’t provided?
  • Have you suffered a loss of diversity in your portfolio?
  • Did you receive your annual reviews?
  • You could be due £1000’s in compensation
  • Fill in our quick claim form and we will do a no obligation check

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Have you had investments with St James’s Place?

Wealth Manager, St James’s Place, has hit the headlines following complaints of complex fee structures, excessive exit fees, hidden charges, and absent advice.

St James’s Place has set aside £426 million to repay clients’ claims.

If you have paid fees for advice that you have not received, you may be eligible for compensation. We can assess your case and make a ‘no win, no fee’ refund claim.

Have you had investments with St James’s Place since 2013? Have you paid for financial advice that you didn’t receive? Complete the form above to find out.

Our Simple 3 Step Process

01

Enquire

Complete our simple form, to request your no obligation free check

02

Discover

We will gather and review your details to assess if you qualify for a claim, completely FREE of charge.

03

Claim

Receive your results and start the claim for compensation

Frequently Asked Questions

On average the claim will take anything between 6 weeks up to 3 months.

If you have held investments with St James’s Place and have paid the 0.5% annual charge for ongoing advice and reviews that you have not received, you may be eligible for compensation.

We charge 25% plus VAT

We believe the fees we charge are lower than most if not all the other companies that are processing similar type claims.

Apart from the fact that the fee our charge is lower than many others, our expertise in this sector allows us to investigate many areas of your investment or pension and not just the “no annual advice” element of the claim.

SJP will probably contact you in attempt to put you off claiming, if they do contact you, it is important that you tell them to contact us.

Absolutely, both our name (Investment Claims) and our parent company Financial Claim Solutions Ltd are regulated by the FCA.

Types of SJP Compensation Claims

On December 31st 2012, the Financial Services Authority (FSA) – now the Financial Conduct Authority (FCA) – introduced ‘adviser charging’ to abolish anti-competitive commission rates.

The aim of this change was for clients to pay for the advice they received, rather than the products their advisers recommended. These charges are deducted annually from clients’ investment pots to pay for the advice provided.

In early 2024, wealth management company, St James’s Place (SJP), announced that it was ring-fencing £426 million to cover expected client complaints relating to hidden adviser fees, among other complaints.

Millions of pounds in financial adviser fees are being deducted from UK investors’ ISAs, pensions and investments every year – these fees could be refunded.

In many cases the adviser is simply not able to provide the full extent of the services that were promised. This means clients could be paying substantial fees for absolutely nothing.

Each time the adviser fails to meet these service levels they are breaching the terms of their contractual arrangements and you could be due compensation.

It is claimed that SJP clients paid for an ‘all-inclusive’ fee package without being informed of the individual components the package would cover, including a 0.5% annual adviser charge. This means that for an SJP client with a £500,000 pot with the firm, they would be looking at an annual charge of £2,500.

If you have held investments with St James’s Place and have paid the 0.5% annual charge for ongoing advice and reviews that you have not received, you may be eligible for compensation.

About Us

We are regulated by the FCA (Financial Conduct Authority) so you can be assured your claim will be dealt with professionally and with your best interest at heart.

If you or a loved one are a current or former client of St James’s Place and believe that you have paid fees for advice you did not receive, you may be entitled to compensation.

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